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Our Story

Left feeling dissatisfied with how Moroccan culture was represented in London, Zineb founded Raphia with a mission to keep Morocco’s hospitality traditions alive and celebrate a shared passion for food, feasting, family, and community.

Shipping & Tracking

Orders placed on the Raphia website will be delivered to the address provided by the Customer within 2 to 3 business days, excluding Sundays and public holidays, depending on the delivery method chosen:

Rate Name Condition Price
Delivery 3 to 5 days 0g - 2000g  3.90 GBP
Standard Shipping - 3 to 5 days 2.1kg - 100kg 9.95 GBP
Next Day Delivery - If order is placed before 1pm 0g - 2000g 6.95 GBP
Next Day Delivery - If order is placed before 1pm 2.1kg - 100kg 9.95 GBP

 

Orders are delivered by a third party, and delivery is considered to be complete once the customer physically receives or gains control of the product.

Orders to be delivered to central London are delivered directly to your address by one of Raphia’s staff members. If you are not home to receive the package, a picture will be taken as proof of delivery.

Raphia employs all commercially reasonable means to ensure that your orders are delivered within the specified timeframes.

You can track your order by using the order tracking number provided to you via email once you place your order.

CULTURE AND HERITAGE

Authenticity at the Heart

The value of togetherness is not just the bedrock of Raphia’s ethos, but of Moroccan culture. And food is the soundtrack to Moroccan family life. Raphia looks beyond national clichés to the regional markets and artisans of the country — bringing a contemporary twist to a collection of treasured artisanal products that are a roll call of the finest Moroccan ingredients.

AUTHENTIC FLAVOURS

The finest authentic Moroccan Ingredients

LOCAL INGREDIENTS

Raphia looks beyond national clichés to the regional markets and artisans of the country — bringing a contemporary twist to a collection of treasured artisanal products that are a roll call of the finest Moroccan ingredients.

UNIQUE FLAVOURS

Flavour profiles that are sure to surprise and delight make every Raphia product a truly exciting journey through Moroccan culture. Pairing sweetness with salt, softness with crunch, and nuttiness with fruit, no one chocolate, pastry, or sweet will be the same – or like anything you’ve tasted before.

See our flavours